BMC Remedy to Container Migration
The Challenge
A government agency was running a critical BMC Remedy instance that was approaching end-of-life. The system managed thousands of service requests daily but was constrained by legacy infrastructure, high licensing costs, and limited scalability. The agency needed to modernise without disrupting public services.
Our Solution
Leveraging our 25+ years of Remedy platform expertise, we designed a container-based migration strategy that preserved all existing workflows, integrations, and custom modules. We built a modern microservices architecture that replicated Remedy functionality while providing enhanced performance and scalability. The migration was executed in phases, with each phase validated before proceeding.
Results
- 50% reduction in licensing and infrastructure costs
- Container-based architecture enabling rapid scaling and deployment
- All existing workflows and integrations preserved
- Improved system reliability with 99.9% uptime
- Enhanced reporting and analytics capabilities
- Future-proof platform supporting digital transformation initiatives
Ready to Achieve Similar Results?
Let's discuss how we can help your organisation modernise systems, reduce costs, and improve efficiency.